1. Introduction
Eventozia (website URL: https://eventozia.com) values your business and trust. We are a USA based company, specializing in providing event management solutions. Please read this Privacy Policy carefully and provide your consent to ensure that you have permission to use our services.
2. Data Collected
Data Storage Location
We operate web servers hosted in USA. Our hosting provider Hostinger complies with the necessary data protection regulations, ensuring that your data is securely stored and GDPR compliant (if applicable). For more information on Hostinger’s privacy policy, please refer to: Hostinger’s Privacy Policy.
Registration Data
When you register on our website, we collect and store your chosen username, email address, and any additional personal information provided in your user profile. You can view, edit, or delete your personal information at any time, except for the username. Website administrators may also view and edit this information to manage your account.
Purchase Data
To access certain features or support, you may need to provide purchase details. These details, such as purchase codes, are stored along with your user data to enable us to deliver downloads, customer support, and other related services.
Support Data
If you register on our website and create a support account, you can submit support tickets for assistance. These submissions may be sent to our third-party ticketing system. Only the data you explicitly provide will be shared, and you will be asked for consent each time you create a new support ticket.
Comments
When you leave comments on our website, we collect the data displayed in the comments form, along with your IP address and browser user agent string, to help with spam detection.
Contact Form
Information submitted through the contact form on our site is sent to our company email, hosted by Hostinger. Hostinger adheres to relevant data protection standards, and you can find more information about this on their website. These submissions are used solely for customer service purposes and are not shared with third parties or used for marketing.
Google Analytics
We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.
Cases for Using the Personal Data
We use your personal information in the following cases:
- Verification/identification of the user during website usage;
- Providing technical assistance;
- Sending updates with important information about changes or news;
- Monitoring account activity to prevent fraudulent transactions and ensure the security of our customers’ personal information;
- Customizing the website to make your experience more personal and engaging;
- Ensuring that overall performance and administrative functions run smoothly.
3. Embedded Content
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:Youtube
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.4. Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
Necessary Cookies (all site visitors)
- cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
5. Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. Third Party Access to Your Data
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:
Envato Pty Ltd
For the purpose of validating and getting your purchase information regarding licenses for this theme, we send your provided tokens and purchase keys to Envato Pty Ltd and use the response from their API to register your validated support data. See the Envato privacy policy here: Envato Privacy Policy.
7. How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cvarietyot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR Rights
Your privacy is critically important to us. We aim to support GDPR compliance for our users within the European Union. Therefore, it is our intent to comply with the European General Data Protection Regulation (GDPR). For more details please see here: EU GDPR Information Portal.
10. Third Party Websites
Eventozia may post links to third-party websites on this site. These third-party websites are not screened for privacy or security compliance by Eventozia, and you release us from any liability for the conduct of these third-party websites.
All social media sharing links, either displayed as text links or social media icons, do not connect you to any of the associated third parties unless you explicitly click on them.
Please be aware that this Privacy Policy and any other policies in place do not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. Eventozia bears no responsibility for the information collected or used by any advertiser or third-party website. Please review the privacy policy and terms of service for each site you visit through third-party links.
11. Release of Your Data for Legal Purposes
At times, it may be necessary or desirable for Eventozia, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is necessary to do so for the purposes of a civil action, criminal investigation, or other legal matters. In the event we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either.
We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information in response to a legal request.
Any transfer of personal data for legal purposes will only be done in compliance with the laws of your country of residence.